Privacy Policy

At Splendor Transport, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our services, website, and other communication channels.

1. Information We Collect

We collect personal information to provide our services and improve your overall experience. This may include:

• Personal Information: Name, email address, phone number, billing information, and payment details.
• Booking Details: Pickup and drop-off locations, flight details, travel preferences, and special requests.
• Technical Information: IP address, browser type, device information, and cookies to improve our website performance.
• Communication Data: Information shared via emails, calls, WhatsApp messages, and online contact forms.

2. How We Use Your Information

We use the information collected to:

• Fulfill and manage your bookings and reservations.
• Provide you with the services you request, including chauffeur services, tours, and intercity transfers.
• Communicate with you about your bookings, inquiries, or updates to our services.
• Improve our website, services, and overall customer experience.
• Process payments securely and efficiently.
• Send promotional offers, newsletters, and updates (only if you opt-in).
• Comply with legal and regulatory requirements.

We will never sell, rent, or share your personal information with third parties except as outlined in this policy.

3. Sharing Your Information

Your information may be shared with trusted third parties only when necessary to deliver our services:

• Service Partners: Hotels, excursion providers, and trusted third parties to fulfill your requested services.
• Payment Processors: To securely process payments.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

We ensure that all third parties adhere to strict confidentiality and data protection standards.

4. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it:

• Encrypted data transmission via SSL technology.
• Secure storage of personal and payment information.
• Access controls to ensure only authorized personnel handle your data.

While we strive to protect your information, no method of transmission over the internet is 100% secure. By using our services, you acknowledge and accept this risk.

5. Your Rights

You have the right to:

• Access your personal data.
• Correct any inaccuracies in your data.
• Delete your personal information upon request, where legally permissible.
• Opt-Out of receiving promotional communications.

To exercise your rights, please contact us at: info@splendortransport.com. We will process your request promptly and in accordance with applicable laws.

6. Use of Cookies

Our website uses cookies to enhance user experience and improve performance. Cookies help us:

• Analyze site traffic and improve functionality.
• Personalize your browsing experience.
• Remember your preferences for future visits.

You can choose to accept or decline cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Splendor Transport
📧 Email: info@splendortransport.com
📞 Phone/WhatsApp: +971529554953